Aaron Su

Head of Marketing, Greater Asia, IMD

From Storytellers to Navigators: Marketing Leadership in a Fragmented World

In a world once defined by globalisation and scale, marketing leaders today are navigating something far more complex: fragmentation, geopolitical tension, and the rapid rise of artificial intelligence.

For Aaron Su, whose career spans global technology, public sector strategy, and executive education across Asia, this shift is not theoretical; it is something he has lived across industries, markets, and leadership roles.

Marketing used to be about attention and conversion,” he says. “Today, it is also about credibility and coherence.

It is a subtle but profound shift. In an era where audiences are inundated with content — much of it generated, optimised, and distributed by AI — the role of marketing is no longer just to persuade. It is to signal trust, intent, and consistency across increasingly volatile environments.

Nowhere is this complexity more visible than in Asia.

Long treated by global headquarters as a high-growth but broadly uniform region, Asia today presents a far more nuanced reality.

Many brands still approach Asia as a localisation exercise,” Aaron notes. “But Asia is not looking to be adapted to anymore — it is shaping global culture itself.

This creates a strategic tension for global organisations: how to remain consistent while being locally relevant. For Aaron, the answer is not endless adaptation, but clarity of identity.

The brands that win are not the ones that try to sound local everywhere. They’re the ones that are clear about who they are — and engage markets with respect.

At the same time, the rise of artificial intelligence is accelerating change across the marketing function. Content creation, targeting, and optimisation are increasingly automated, creating both opportunity and noise.

Aaron offers a grounded perspective.

AI can generate content. It cannot generate conviction.

In his view, the differentiating factor is no longer the ability to produce at scale and speed, but the ability to decide — what to say, what to stand for, and when to act. These are human decisions, not algorithmic ones.

This shift is also redefining the role of marketing within organisations. Once seen as a support function, marketing is increasingly becoming central to how companies navigate positioning, risk, and growth.

Marketing today sits at the intersection of culture, strategy, growth and audience sentiment,” he explains. “It’s no longer just about messaging — a good marketer helps the organisation navigate complexity at scale.

Ultimately, Aaron’s perspective reflects a broader transformation of the discipline. Marketing is no longer just a function of growth — it is a function of leadership.

And in a world that is increasingly divided, accelerated, and unpredictable, that leadership has never mattered more.

Fresh off his nomination in the Top 20 Marketing Visionaries category at the DMAT Excellence Awards, we sit with Aaron for an insightful interview into his thoughts about marketing and how it has changed since he entered this industry.

I think marketing used to be about attention and conversion. But today, I feel that credibility and coherence is just as important.

In a fragmented world where geopolitics, AI, and media ecosystems are all pulling in different directions, the role of marketing is increasingly also to ensure that what a company says, what it does, and how it shows up are aligned.

The most effective marketing today should not just be to persuade. It should signal a brand’s stability, intention, and trustworthiness; especially when everything else feels uncertain.

That the whole region is similar.

Asia is often viewed as a large growth engine but beneath that, the differences in culture, market maturity, and consumer expectations are profound.

When companies apply a single “Asia strategy,” they often end up being irrelevant everywhere. The cost then is not just inefficiency, it is a missed opportunity to earn trust.

Many global brands still approach Asia as a localisation exercise — translate, tweak, release.

But Asia is not a monolith, and increasingly, it is not looking to be adapted to. It is shaping global culture itself.

The brands that win are not the ones that try to sound local everywhere — but the ones that are clear about who they are and engage Asia with respect.

Authenticity travels further than adaptation.

I think trust today is built less through messaging, and more through consistency over time.

In a world of AI-generated content and shrinking attention spans, people do not remember campaigns, they remember patterns.

I think the brands that win are the ones that show up the same way, across markets and moments, even when it is inconvenient.

AI can generate content. It cannot generate conviction.

The hard part of marketing is not producing more but it is in deciding what not to say, what to stand for, and when to act.

That requires judgment, taste, and increasingly, courage.

I think the separation between product, brand, and experience should not even have a separation.

Your product will become your brand and how your customer gets introduced to the product is your marketing.

That is why I think the best marketers are not the ones who have worked in one industry, in one function for a long time but the ones who have worked in different industries and in different marketing functions. Those marketers are the ones who will best help bridge the gap between product, brand and experience and help organisations remove this separation and improve the relationship within business units in the organisation.

I would tell them to treat marketing as a strategic function, not a support function.

In the next five years, I think growth will not just come from better products but from a clearer positioning of why your product, organisation and brand is the best choice for your customers in a world where decision making becomes more complex.

Marketing is how you define that position. At my current organisation, we do world class research and one of the research projects is on which functions are increasingly taking over CEO roles and the CMO position has risen to be a function that breeds more CEOs in organisations.

This shows how world class marketers can become world class organisational leaders because of their ability to be more strategic, have a greater understanding of an organisation’s clients and to be a better communicator than other functional leaders.

I will start maybe with an observation and then lead into the one belief I have for both marketing and leadership.

The observation I have is from my career. I have been in big MNC brands and smaller niche brands and people always ask about my times in the big MNCs. But as a marketer, I think being in the niche brands is where a marketer truly shines. Because everyone knows the big brands, but it is the smaller brands where a marketer shows his or her weight in gold. By exposing a smaller brand, most of the time on a smaller budget, to a bigger audience and making that audience trust your brand and your products is a bigger achievement than most people give credit for.

It is through this observation where I learnt too to be more at peace with myself and tell myself and those who will hear that the strongest brands do not try to be everything to everyone, they are distinct enough to attract the right people that enjoys their products and services. When you are trying to be everything to everyone, you end up being nothing to everyone.

This is similar for leadership. As a leader, you cannot be everything to everyone and you cannot be everywhere as well. So, you need to trust and develop and build the right team around you and provide them with the right tools to succeed. Only then can you truly provide real impact.